Refund Policy

Refund Policy

At Outletzk, your satisfaction is always our top priority. If your return request is approved, we’ll handle your refund promptly and thoughtfully — ensuring the entire process is smooth, transparent, and worry-free from start to finish.

1. Refund Approval

Refunds are issued only after we receive and inspect the returned item.

Our quality control team carefully reviews each product to confirm its condition and eligibility for a refund.

Once approved, refunds are generally processed within 14 business days.

2. Refund Method

All refunds are issued through the original payment method used at checkout.

Please allow an additional 3–5 business days for the refunded amount to appear in your account, depending on your bank or card provider’s processing time.

3. Non-Refundable Charges

Please note:

• Shipping fees are non-refundable, even if all items from your order are returned.

• If the return is not due to Outletzk’s error, any return shipping fees may be deducted from your refund.

• Refunds do not apply to items marked as final sale or non-returnable at the time of purchase.

At Outletzk, every refund is handled with honesty, care, and respect — because your trust matters just as much to us as the style you love.